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Old 09-07-2017, 07:49 AM
kgerhold217 kgerhold217 is offline
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Join Date: May 2014
Posts: 69
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Quote:
Originally Posted by mstasiek View Post
Hello,

Has anyone ever launched post call survey in IPOCC? Is it possible?

I thought to use a script "Callback" with automatic Agent, which play the announcement, get DTMF from caller and save record to the external database.
Maybe someone has a better idea?

I will be grateful for any help and suggestion.

Regards

Marcin
You could always use the campaign functions in VMPro or use dialer to do automatic call back with stored responses in a database.
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