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Old 05-08-2019, 11:02 AM
casti212 casti212 is offline
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Check the TTrace and I get the following:

If I have only 18 agents registered.
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O1478t 11:51:22.944 TC_General PEP(DTE:95eac15c43000000:139:0x00807604:139:Voice: TS=TS_IPO_PBXServer) overwriting master vep. Old=4cebc15c42000000, new=4cebc15c42000000
O1479t 11:51:22.944 K_License KTS(TS_IPO_PBXServer:Voice:f5c9d05b11010300)::onAg entLogin: agent=4cebc15c42000000 #AgentsLoggedIn=32
O1480t 11:51:22.944 K_License KLicenseControler::onAgentCountCheck: taskType=1, agent=ALEJANDRA #Agents: LoggedIn=70 #booked=57 LicenseName=VALUE_CIE_CC_USER_VOICE tsAgentCount=32 allAgentTaskTypeCount=32
O1481t 11:51:22.944 TC_Warning [0x00005d08] ObservationManagerImpl(00770210)::removeObserver was not able to deregister observer! user exception=IDL:observation/RemoveError:1.0
O1482t 11:51:22.944 TC_Error KLicenseControler::onAgentCountCheck: taskType=1, agent=ALEJANDRA #Agents: LoggedIn=70 #booked=57 LicenseName=VALUE_CIE_CC_USER_VOICE tsAgentCount=32 allAgentTaskTypeCount=32 all taskserver of this tasktype have less agents logged in than stored in license info. Something went wrong.
O1483t 11:51:22.945 TC_Error 1300 KTSOpRemoveObserverSession::stopObs(139:Ep:95eac15 c43000000) CORBA::UserException=IDL:observation/RemoveError:1.0
O1484t 11:51:22.946 TC_Warning [0x00005d08] ObservationManagerImpl(00770210)::removeObserver was not able to deregister observer! user exception=IDL:observation/RemoveError:1.0
O1485t 11:51:22.946 TC_Error 1300 KTSOpRemoveObserverSession::stopObs(139:Ep:95eac15 c43000000) CORBA::UserException=IDL:observation/RemoveError:1.0
O1486t 11:51:22.946 TC_Warning [0x00005d08] ObservationManagerImpl(00770210)::removeObserver was not able to deregister observer! user exception=IDL:observation/RemoveError:1.0
O1487t 11:51:22.946 TC_Error 1300 KTSOpRemoveObserverSession::stopObs(139:Ep:95eac15 c43000000) CORBA::UserException=IDL:observation/RemoveError:1.0
O1488t 11:51:22.946 K_License KLicAgentAllocateService::onSuccess(): taskType=1, agent=ALEJANDRA, #Agents LoggedIn=70 #booked=58 with graceInfo=state:idle(0), starttime:not started(0), endtime:not ended(0), reason:0
O1489t 11:51:22.946 K_License KLicAgentAllocateService::dtor: taskType=1, agent=ALEJANDRA
O1548t 11:51:26.424 K_License KTS(TS_IPO_PBXServer:Voice:f5c9d05b11010300)::onAg entLogout: agent=4cebc15c42000000 #AgentsLoggedIn=31
O1549t 11:51:26.424 K_License KLicenseControler::onAgentLoggedOut: taskType=1, agent=ALEJANDRA #Agents: LoggedIn=69 #booked=58 LicenseName=VALUE_CIE_CC_USER_VOICE
O1550t 11:51:26.424 K_License KLicenseControler::onAgentCountCheck: taskType=1, agent=ALEJANDRA #Agents: LoggedIn=69 #booked=58 LicenseName=VALUE_CIE_CC_USER_VOICE tsAgentCount=31 allAgentTaskTypeCount=31
O1551t 11:51:26.424 TC_Error KLicenseControler::onAgentCountCheck: taskType=1, agent=ALEJANDRA #Agents: LoggedIn=69 #booked=58 LicenseName=VALUE_CIE_CC_USER_VOICE tsAgentCount=31 allAgentTaskTypeCount=31 all taskserver of this tasktype have less agents logged in than stored in license info. Something went wrong.
O1552t 11:51:26.424 K_License KTS(TS_IPO_PBXServer:Voice:f5c9d05b11010300)::onAg entLogout: agent=4cebc15c42000000 #AgentsLoggedIn=31
O1553t 11:51:26.424 K_License KLicenseControler::onAgentLoggedIn: taskType=1, agent=ALEJANDRA #Agents: LoggedIn=70 #booked=58 LicenseName=VALUE_CIE_CC_USER_VOICE
O1554t 11:51:26.424 K_License KLicenseControler::onAgentCountCheck: taskType=1, agent=ALEJANDRA #Agents: LoggedIn=70 #booked=58 LicenseName=VALUE_CIE_CC_USER_VOICE tsAgentCount=31 allAgentTaskTypeCount=31
O1555t 11:51:26.425 TC_Error KLicenseControler::onAgentCountCheck: taskType=1, agent=ALEJANDRA #Agents: LoggedIn=70 #booked=58 LicenseName=VALUE_CIE_CC_USER_VOICE tsAgentCount=31 allAgentTaskTypeCount=31 all taskserver of this tasktype have less agents logged in than stored in license info. Something went wrong.
O1576t 11:51:26.425 K_License KTS(TS_IPO_PBXServer:Voice:f5c9d05b11010300)::onAg entLogout: agent=4cebc15c42000000 #AgentsLoggedIn=31
O1577t 11:51:26.425 K_License KLicenseControler::onAgentLoggedIn: taskType=1, agent=ALEJANDRA #Agents: LoggedIn=71 #booked=58 LicenseName=VALUE_CIE_CC_USER_VOICE
O1578t 11:51:26.425 K_License KLicenseControler::onAgentCountCheck: taskType=1, agent=ALEJANDRA #Agents: LoggedIn=71 #booked=58 LicenseName=VALUE_CIE_CC_USER_VOICE tsAgentCount=31 allAgentTaskTypeCount=31
O1579t 11:51:26.425 TC_Error KLicenseControler::onAgentCountCheck: taskType=1, agent=ALEJANDRA #Agents: LoggedIn=71 #booked=58 LicenseName=VALUE_CIE_CC_USER_VOICE tsAgentCount=31 allAgentTaskTypeCount=31 all taskserver of this tasktype have less agents logged in than stored in license info. Something went wrong.
O1580t 11:51:26.427 K_License KLicAgentReleaseService::onSuccess(): taskType=1, agent=ALEJANDRA, #Agents LoggedIn=71 #booked=57
O1581t 11:51:26.427 K_License KLicAgentReleaseService::dtor: taskType=1, agent=ALEJANDRA
O1582t 11:51:26.429 K_License KLicAgentAllocateService::onSuccess(): taskType=1, agent=ALEJANDRA, #Agents LoggedIn=71 #booked=58 with graceInfo=state:idle(0), starttime:not started(0), endtime:not ended(0), reason:0
O1583t 11:51:26.429 K_License KLicAgentAllocateService::dtor: taskType=1, agent=ALEJANDRA
O1584t 11:51:26.430 K_License KLicAgentAllocateService::onSuccess(): taskType=1, agent=ALEJANDRA, #Agents LoggedIn=71 #booked=59 with graceInfo=state:idle(0), starttime:not started(0), endtime:not ended(0), reason:0
O1585t 11:51:26.430 K_License KLicAgentAllocateService::dtor: taskType=1, agent=ALEJANDRA
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