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Old 04-17-2014, 04:48 AM
bsreddy bsreddy is offline
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Join Date: Apr 2012
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Hi,

I do not know if a permanent fix is available yet but I found a less service impacting impacting fix. You do not need to reboot the entire SMGR VM for resolving the problem when it comes. You can resolve the problem by just restarting the "cnd" service.

Check the following article. It contains more detailed information on how to check the status and how to restart this service.
https://support.avaya.com/kb/index?p...&id=SOLN240601

*If problem keeps returning even after that, i would suggest that you engage the Avaya backbone team indicating the problem keeps returning. They will be able to help fix this issue permanently.

Best Regards,
Sashi
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