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Old 11-27-2012, 02:29 AM
jtucker1 jtucker1 is offline
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Default Adding a new user on IPO 8.1 Release Does not Merge

Hello,
When adding a new user it should be a simple create. from the sound of it you are not using Manager to create the new user. Please try and use IP Office Manager to create the user and see if the problem persists, if it does then you should raise a service request into the support team. If it does not then the application you are using is the cause and you should contact the vendor or supplier of this.

Bets Regards
John Tucker
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