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Old 11-25-2013, 12:44 PM
roberto roberto is offline
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Join Date: Feb 2010
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roberto has 13 reputation pointsroberto has 13 reputation points
Default Some assets do not show up in Config Validate Tool

Config Validate Tool R2 utilizes Siebel data to determine if assets are remotely connectable. It leverages the uniquely assigned asset's SEID to reach the particular device over modem or SAL.

If you are not seeing a particular asset after launching CVT and entering the SoldTo/FL, it may point to a problem with the asset registration for remote connectivity. This is typically completed during the technical onboarding phase of asset registration.

With the launch of the Global Registration Tool R3.0, SEIDs can be allocated in a matter of minutes using the Technical On-boarding wizard therein.

An overview of the new GRT system can be found here:
http://support.avaya.com/registration

The GRT tool itself can be found here:
http://support.avaya.com/grt

If anyone has any questions around this, just let me know.

Thanks,

Roberto
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