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Old 06-13-2016, 08:10 PM
otto11 otto11 is offline
Join Date: May 2016
Posts: 6
otto11 has 10 reputation points
Default IPOCC - Route call to agent

Hi there

I have a requirement to match the CLI with an agent using an external database.

Once I get the agentid, how do I route the call to that agent?

Thanks in advance!
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