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Old 10-10-2018, 10:28 PM
amarap amarap is offline
Join Date: Mar 2018
Location: Manila, Philippines
Posts: 7
amarap has 10 reputation points
Default AACC Social Chat Integrations

Hello All

Currently we have an AACC with Enterprise chat application.

Recently there is a big shift on social chat traffic, specially from Line and Viber.
Iím very keen to know what can be done in a commercially accepted way to bring those chats channels back to Avaya solution. If we can blend in these social chats with AACC Multiplicity will have a big operational advantage.

Thank you

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