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Old 08-25-2016, 08:28 AM
colli215 colli215 is offline
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Default Avaya Skype for business setup.

Hello Folks,

I have Avaya 6.3 integrated with Skype for business.
Skype is using call via works to make a PSTN call via their mediation sever.
How it works is that a call is initiated from the skype client. The Skype mediation sever first call your desk phone , wait for pickup then call the destination number.

The issue is irrespective of where the call is originated, the destination part of the call is only using a single gateway/trunk group. It is not using location dialing. It appears as if the calls are bypassing location ARS setting and using the general ARS analysis setting.

Is there anyone with a similar setup and having the same problem.
Thanks
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