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Old 03-16-2016, 04:36 PM
lebon lebon is offline
Genius
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Join Date: Feb 2010
Location: France
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Default IPOCC 9.1.6 and SFDC Connector

Hi,

In my customer, I have installed SFDC Connector
The Agnet connection = Done
I call the topic, the agent receive call = done
But when the agent off-hook, no "screen pop-up' ( same problem in my LAB)
in SFDC or in the script call flows, is there a set of scpecifique thing

Thank for your help !

Yvan
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