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Old 03-08-2010, 09:54 AM
vpitchai vpitchai is offline
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Solution Confirmed MM R5.2 MAS with MSS

Looks similar to the server licensing issue we have seen with 5.2 MSS cannot get to MAS. So the host name for the corporate needed to be added and ensured the correct IP for MAS is correct. The MSS looks at the MAS host name to do this validation so there has to be an alias for the MAS on the private Network Interface Card (NIC). 1.) Log into the MSS web administration screens.2.) On the left hand pane navigate to MAS Host Setup click on it.3.) Select MAS1.4.) Add a Private Alias. (Example: If the MAS host name is ucmas1, add ucmas1in this field.)5.) Click Save.6.) Repeat for all MAS servers in the voicemail domain.
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