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Old 06-10-2010, 09:56 AM
witz1995 witz1995 is offline
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Join Date: Jun 2010
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My notes on this issue...

"Error: You cannot perform this operation without a valid License. (3504):"

When trying to change the password of an MSS subscriber after an upgrade to MM 5.2, you get the error below. (I assume you'd get the same error when trying to change anything about the subscriber, or when trying to create a new subscriber.)

"Error: You cannot perform this operation without a valid License. (3504):"

Solution:

Assuming the license is installed properly and looks good in WebLM and VMSC (is in "Normal" mode), download and run the "License Recovery Tool." Not just once or twice (which I tried) but several times. After I ran it twice, Avaya ran it three more times and that apparently fixed the problem.
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