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Old 06-10-2010, 03:06 PM
sdroke sdroke is offline
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Join Date: Jun 2010
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Default 8434 Name Display when using DCS Software and Conference Call

A call is being made from an 8434D phone on New York Definity to extension 6022 in the Memphis Definity using DCS software to complete the call. When the call is made, the 8434D display reads "USER NAME .". At that point, the party in Memphis places a conference call to another party and at that time, the displayed name on the 8434 in New York changes to "USER NAME" followed by some random character.
Is this a known issue and is there a solution to this problem? This is occuring when the user name field contains a name exceeding 14 characters.

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