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Old 06-18-2014, 08:45 AM
burns87 burns87 is offline
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Join Date: Jun 2014
Posts: 2
burns87 has 10 reputation points
Default 2050IP Softphone - Sound device setting grayed out


User 2050IP Softphone release 4.04.067, sound device settings on the desktop client are grayed out. USB headset is plugged into machine (Plantronics DA40). I can hear callers but they cannot hear me. Only thing that seems to resolve the issue is to recreate my local windows profile. Machine is Win7 Pro, 32b. I am a local admin. Have also tried uninstalling/reinstalling 2050 software and re-loading.

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