View Single Post
  #6  
Old 07-04-2014, 02:57 AM
nash's Avatar
nash nash is offline
Brainiac
.
 
Join Date: May 2010
Location: Manchester, UK
Posts: 82
nash has 15 reputation pointsnash has 15 reputation points
Solution Delivered

There was an issue in 8.1 software where SMDR records showed blank call durations.

Have a look at this solution article:

https://support.avaya.com/public/ind...roup=UG_PUBLIC

If you are not running the latest version of 8.1 software then most definately upgrade.
__________________
Andrew Nash | Global SMB Services Leader | Global Support Services | Avaya |
Reply With Quote