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Old 04-14-2015, 12:12 PM
thiel2 thiel2 is offline
Genius
 
Join Date: Apr 2013
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It would help to know what system you are using, and which phone you are using on the system. Many are set up with a "Transfer to VM" or "Direct to VM" button, which you press and then dial your coworker's extension number. These will send the call to the mailbox without ringing the phone again.

Or, there may be an envelope button on your phone, which you press while speaking with the outside caller, the screen prompts you for your coworker's extension number, you confirm that you dialed it correctly by seeing the name on your display, and if correct pressing the Select soft key to send the call to the mailbox.

There even may be a shortcut dialing method, by Transferring the call to "#" and the extension number, to end up in the mailbox directly.
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