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Old 02-20-2012, 08:18 AM
pccavaya pccavaya is offline
Join Date: Feb 2012
Location: Pensacola
Posts: 8
pccavaya has 10 reputation points
Post Unsent Queued Emails

After a chat contact is closed, it sends a transcript to the customer. For some reason this doesn't work, but rather queues the email and shows them as "Unsent outgoing emails." These get queued up and never sent. Email functionality works fine, except for the transcript emails. Is there something that needs to be configured for these emails? Thanks.
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