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Old 02-28-2014, 10:00 AM
sheasley sheasley is offline
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Solution Delivered

This issue could have several causes:
1. The vector may be referenced in the SIP history info, but not administered in the Public Unknown table - SOLN233201
2. The transfer from the vector may have a leading + in the called party ID - SOLN232601
3. The transfer from the vector may not be sending the correct extension length
If you perform a ‘collect system log files’ from the application server and then grep the InfoBridge.log file for ‘PhoneUtils’ it will display the data used for integration, like the pilot number, calling party, and called party. This log also displays results from the lookups against these.

Last edited by rbrookes; 03-01-2014 at 05:15 AM.
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