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Old 09-22-2015, 07:23 AM
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marzahn marzahn is offline
Join Date: May 2014
Location: Among the trees in Western RI
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Solution Delivered The Latest Take On the First Wait-time Step

Originally Posted by ayrscott View Post
I have made all past this but appreciate the help.....

I added a wait step for 2 seconds hearing music before the messaging step in the vector and that corrected the problem.
We recently contracted with a consultant to "clean up" and add funtionality to our vectors. One of the things I learned was that current good practice in vector writing allows the following first vector step . . .

01 wait-time 0 secs hearing ringback

This has worked quite well for us since implementatoin earlier this year.
Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)
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