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Old 09-22-2015, 07:23 AM
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Join Date: May 2014
Location: Among the trees in Western RI
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Solution Delivered The Latest Take On the First Wait-time Step

Quote:
Originally Posted by ayrscott View Post
I have made all past this but appreciate the help.....

I added a wait step for 2 seconds hearing music before the messaging step in the vector and that corrected the problem.
We recently contracted with a consultant to "clean up" and add funtionality to our vectors. One of the things I learned was that current good practice in vector writing allows the following first vector step . . .

01 wait-time 0 secs hearing ringback

This has worked quite well for us since implementatoin earlier this year.
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Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
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