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Old 07-30-2012, 05:06 PM
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mmmackin mmmackin is offline
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Which Search tool are you using? The Search Avaya Support field at the top of the site? If so, use the same Search tips as you did on the old site:
Enclose exact words or phrases in double quotes. Include plus (+) to require words, minus (--) to exclude words, and OR between words. Example: "Communication manager" OR "CM" + "SIP trunking"

If you are using the Product page, when you select the product "branding" name from the drop-down auto-suggested list, the page should open with the "top" documents associated to that product. And when you click "View All" it should bring up the entire list of documents associated with that product. Documentation is all associated on the content management system by a unique Product ID, so there shouldn't be an issue with matching to a branding name on the Product page.
Maggie | Avaya Support Web Team | Avaya Client Services
For PRIORITY Service, create a Service Request online at [url][/url].

Last edited by mmmackin; 07-30-2012 at 05:16 PM.
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