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Old 01-08-2018, 01:55 PM
thiel2 thiel2 is offline
Genius
 
Join Date: Apr 2013
Posts: 353
thiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation pointsthiel2 has 50 to 99 reputation points
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On the Auto Attendant tab, check the box for "Direct Dial-By-Number"

On the Actions tab, make Key 1 "Dial by Number" with nothing in the destination box - this will allow the caller to dial 1xx and transfer to the extension number

If you have another IP Office connected as an SCN, you should not be using Embedded Voicemail, you should be using Preferred (Voicemail PRO) set up on one site and as Centralized on the other.