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Old 01-13-2015, 02:47 PM
sfrits sfrits is offline
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Join Date: Mar 2011
Posts: 49
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Able to get the call flow to now play the position in queue to the caller. Still having issue getting the call flow to play the "expected wait time" to the caller. Per example trying to utilize the tag Mon_AvgTConvWait and all I get is "the expected wait time is 0 seconds".
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