Thread: Call route
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Old 01-27-2016, 12:26 AM
pagui2 pagui2 is offline
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Join Date: Dec 2015
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Post Call route

Hi Guys!

I am using a IP Office 500, I have one really important question because the routing for outgoing calls are being mess sometimes.

i have 3 Lines configured. 2 different lines of PABX

1. PRI Line
2. PABX Line No. 555555
3 PABX line No. 7777777

PABX 1 555555 is only used for the reception and also PABX 2 77777 is used for different reception only.

and the PRI lines was use to other the other staff and the rest with direct lines.

- the main issue is when the reception with 555555 line make calls sometimes, the caller id or the number will show to the recipient of the call will show the other reception line the 777777 its happen sometimes. and sometime its fine.

could you please help me why this is keep on happening?
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