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Old 12-08-2015, 11:42 PM
yisaev yisaev is offline
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Default WFO ACR 12.0 + AACC Midsize for Enterprise 6.3 AML + CS1k 7.61

Hello Colleagues,

I have issue with 1230 IP phones (Agents phones). Our ACR 12.0 does not record 1230 agent IP phones, but successfully record 1140 IP phones and softphones i2050.
Any ideas please, how to change settings or what I have to check to fix it?
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