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Old 07-18-2013, 06:33 AM
mskinner mskinner is offline
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It depends upon the "Primary Output Format" on the "system-parameters cdr" screen on whether an account or authorization code will be part of the CDR record. Please see the information starting on page 435 of the Feature Description and Implementation document at:

https://downloads.avaya.com/css/P8/documents/100171721

If you are using a format that supports an authorization or account code, you will need to submit a ticket with Client Services.
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