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Old 03-12-2012, 09:38 AM
pdgavin pdgavin is offline
Join Date: Aug 2010
Posts: 167
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Default Do we have to use different releases of manager for different customers on ip basic?

The following was taken from the Manager section of the IP Office Knowledgebae or in the help file of Manager:

Backward Compatibility

Manager is part of the IP Office Admin Suite of programs. It is important to note that the software level of Manager application is 2 higher than the software level of the system core software with which it is released. For example Manager 6.2 was released with IP Office 4.2 core software. The Manager application can be used to manage configurations from systems running IP Office 2.1 core software.
When an IP Office 2.1 or higher configuration is loaded, Manager adjusts the settings and fields that it shows to match the core software level of the system. If you attempt to load a pre-2.1 IP Office configuration, Manager will display an error message and does not load the configuration.
To receive a pre-3.2 IP Office configuration requires entry of an operator name and the system password.
To receive a 3.2 or higher IP Office configuration requires entry of a service user name and password stored by that system.

For IP Office 4.2+, Manager is able display systems with software levels it does not support in the Select IP Office discovery menu, however those systems are indicated as not supported.
Backwards compatibility is only supported for General Availability releases of IP Office software. It is not supported for private builds.

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