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Old 06-21-2016, 01:25 PM
weiss1 weiss1 is offline
Join Date: Aug 2010
Posts: 333
weiss1 has 11 reputation points

Not 100%, but...

You could think about changing internal numbers to match external DID's. That is what we normally would do for any new installation. It's always easier to know external number xxxxx300 goes to extn 300. Other way round, its clear that ext 322 will have external number xxxxx322

As ICR is basically the place where you 'route' incoming DID's to the user, you have to do that. There is a small tool in Manager called MSN Configuration, found in Menu|Tools. You can use it to to create large number of consecutive DID entries. Just point the first DID to a user and it will do the rest. Try it, you will see how it works.
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