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Old 04-16-2015, 09:41 AM
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marzahn marzahn is offline
Join Date: May 2014
Location: Among the trees in Western RI
Posts: 236
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Solution Delivered Configure a "goto-cover" Button

My understanding of your question: You have an inbound call that you wish to send to voice mail on another station.

First, you need to prep your phone to do this by setting up a goto-cover button on your phone. Once this is done, you can handle inbound calls as follows:
  1. Place the caller on hold using the transfer button. This gives you dial tone.
  2. Dial the extension of the receiving station.
  3. Immediately press the goto-cover button.
  4. Press the transfer button agian to complete the transfer.
Did that answer your question?
Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)

Last edited by marzahn; 05-15-2015 at 01:25 PM.
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