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Old 03-23-2018, 11:16 AM
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marzahn marzahn is offline
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Join Date: May 2014
Location: Among the trees in Western RI
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Solution Delivered We Use FTP Pro

Quote:
Originally Posted by poseya1 View Post
We have numerous caller apps that are created by multiple teams in our organization. Is there a location that the .wav files are stored so we can back them up to an external server periodically? If not, is there a way to back them up?
First of all it depends on what does the back up. We use a system that requires a software "agent" on each server to be backed up.

But for this particular requirement, I use Ipswitch WS_FTP to place a copy of the .wav files on a server that is backed up. In fact I manage my Announcement boards with the Ipswitch client alone. I have been doing this from the beginning as the Avaya tool was far too cumbersome.
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Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)
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