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Old 06-18-2010, 01:59 AM
ssaini ssaini is offline
Hot Shot
Join Date: Jun 2010
Posts: 17
ssaini has 12 reputation points

In order to have a confirmation that whether Verizon is correct or not, you need to capture the sysmon trace with ISDN filters enabled and analyse traces traces that are you able to see the Caller ID number or not?
And than if required for further support please raise an SR in Siebel for further assistance.
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