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Old 12-18-2013, 03:38 AM
anjum1 anjum1 is offline
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Default Avaya CM crosstalk with PSTN calls

Hi,
We have Avaya G450 with S8300 and two MM711 modules in a site. There are 07 PSTN lines connected in one MM711 module and the communication manager is configured with basic inbound outbound calling. The client sometime face cross-talk with PSTN calls, for example Phone A is already talking on PSTN line and Phone B tries to get outside line by pressing 9 it will get the same line Phone A already connected on. This problem is random and occurs with around 20% of the outbound calls. Please help me figure out the problem.

Thanks,
Anees
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