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IPOCC Call Priority
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10-18-2015, 11:55 PM
kruegerb
Genius
.
Join Date: Oct 2013
Location: Stuttgart-Germany
Posts: 276
you have to sort the customer priority in the priority Group in the Task flow.
see Detail description in the following thread in this Forum:
https://support.avaya.com/forums/showthread.php?t=10486
kruegerb
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