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Old 12-02-2015, 07:57 AM
derekf derekf is offline
Join Date: Nov 2015
Posts: 26
derekf has 14 reputation pointsderekf has 14 reputation points

You should check the incoming call handling treatment for the trunk group that DID will be coming in on and verify that the existing rules there (if any) will accommodate the DID that is outside your normal block.

The SAT command would be 'change inc-call-handling-trmt trunk-group X', where X is the trunk group number. For example, if you are receiving 10 digits for your normal DID block and deleting the leading 6 to match a 4 digit extension, if the leading digits don't match the existing rule, you would need to add another.

If the central office normally sends 4 digits that match your 4 extension range (for example), then all you would need to do is add the extension (provided it fits in your dial plan). First off, I'd see if you can add the extension....
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