View Single Post
  #1  
Old 08-22-2017, 01:29 AM
kumar1009 kumar1009 is offline
Hot Shot
 
Join Date: Mar 2015
Posts: 12
kumar1009 has 10 reputation points
Default View the Menu Selected By Caller

We have IPOCC and IPO Release 10.
The agent want to view which menu the caller selected in the IVR before the call was transferred to agent.

Is there any option in the IPOCC Agent interface to enable this?
Reply With Quote