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Old 08-05-2019, 02:42 PM
kridley kridley is offline
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The settings file that was there before I upgraded, was modified it to set the 9608 screen saver to the company logo, after the upgrade the logo was removed from the phone's
This is when I discovered that the settings file was missing on the SD card

I'm agitated because my Vendor's Avaya Support Team is telling me that the settings file does not get auto-generated and it only gets uploaded by using the upload system files option in the SD card file management screen
When this didn't work I had to find out why (read original post)

If this file is supposed to be auto-generated, why is it not there?
There are 30, 9608 phones that used the settings file to download the company logo as the screen saver on the phones, I would think that at least one of the phones should have asked for it
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