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Old 06-29-2015, 12:52 AM
kruegerb kruegerb is offline
Join Date: Oct 2013
Location: Stuttgart-Germany
Posts: 276
kruegerb has 12 reputation points

yes. But you can use a dummy agent just for checking if there are free agents. An example can be find in the IPOCC ISO in folder Examples\Callflow Examples\dialer_automaticInfo(agentless) (IPOCC 9.1)
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