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Old 02-23-2018, 11:04 AM
herna77 herna77 is offline
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Join Date: Aug 2012
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Originally Posted by mqatatsheh View Post
We have installed IPOCC R10.1 and IPO500v2 10.1. When we call a topic we hear bad quality of announcement.*
This occur when playing announcement externally, when play it internally the announcement voice is very clear.
we confirmed .wav file format and everything seems normal.*

Any help is highly appreciated!
Check audio is 16bits 8Hz mono .wav.
Check the correct codec g711

Application server recorder a 8bits and not is compatible.

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