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Old 10-19-2012, 01:05 PM
ruicorreia ruicorreia is offline
Join Date: Apr 2011
Posts: 5
ruicorreia has 10 reputation points

We're having a similar issue.
We have an IP500v2 on v8.0.44.
Used the softphone that comes on that Admin CD.
When connected on the LAN, the softphone works perfectly.
When connected on the WAN (ports 80, 5060 and RTP/RTCP range forwarded to the IPO), the softphone takes a long time (as if it was registering), and then we get an error message that goes like this:
Account failed to enable.
Account: IP Office could not be enabled.
Problem at server (SIP error 408). Try again later.
We are using the WAN IP address as the Login Server on the softphone.
System Monitor doesn't show anything related to this issue even though we have enabled all SIP options in it.
Thanks in advance.

Last edited by ruicorreia; 10-19-2012 at 01:09 PM. Reason: Added error message
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