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Old 06-01-2016, 02:10 PM
mousertx mousertx is offline
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Default Your solution may reside in the Session Manager

Ashley,

The solution may reside in your session manager and pattern matching. I'm still new to this solution, but we had to setup sip trunks and route patterns between CM and AACC. It maybe that you need to somehow match the string from the script to a SIP invite(?)... Again, I don't have a full comprehension of SIP yet...
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