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Old 04-28-2010, 04:50 AM
jrajpal jrajpal is offline
Join Date: Mar 2010
Posts: 4
jrajpal has 10 reputation points

We cannot make changes to the calculation of the Standard CMS reports.

If we need reports as per our need we need to build customize reports.
In case you would like Avaya to help with the creation of custom reports then Avaya Professional Services team can help you.
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