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Old 03-14-2013, 02:06 AM
valentim valentim is offline
Join Date: Apr 2010
Posts: 182
valentim has 11 reputation points


you can do this by adding a custom field to the campaign when you create it in OCMT.

On the Campaign Setting Tab, under Additional Options, add a custom field to hold the contact number.

On the call Settings Tab in the call data table add the contact number to the custom field for each record.

On the screen pop settings in CCMM Administration, under Screen Pop Intrinsics, add a new intrinsic 'CUSTOMFIELD1'.

You can now screen pop on the 'CUSTOMFIELD1' intrinsic, which will contain the contact number configured in OCMT.
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