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Old 03-26-2014, 01:35 PM
ebyh ebyh is offline
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Join Date: Dec 2012
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Default CMS Supervisor - Conection to host was refused

We had the same issue last year with our Win7 upgrade as well. It was absolutely maddening! The solution is a little over my head, but here's a snippet I copied from an email which may help point you in the right direction:

"The most important step is the per-user initial configuration. The user must be placed in Policy Technical group as the app writes to the registry in a way that is prohibited by Policy Standard.

We have found that with a messed up install, completely de-install, then reinstall as admin, then login with the Policy Technical user and run the app and configure the connection (make sure to delete any existing connection to [the server] first... then add it back in...)"

Best wishes!
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