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Old 05-17-2017, 10:42 AM
amitc amitc is offline
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Default Salesforce AES Open CTI connector

Hi,

I am trying to connect Salesforce and AES in line with the following document :

https://downloads.avaya.com/css/P8/documents/101027832

Looking at the document it seems pretty straightforward, but need some help on the the following:
1.Where can i find the CTI engine application?
2. Where can i find the AES open CTI adapter?
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