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Old 05-24-2016, 11:26 PM
schopdekar schopdekar is offline
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Join Date: Aug 2015
Location: Pune, India
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Can you please post the chat taskserver and webchatdialog log files.
Anonymous support from there should be there from XMPP server.

The below is NOT needed, but you can give it a try.
Create user "webchatdialog" with pass as "DialogChatWeb" on your XMPP server.
Restart Tomcat WWW and Chat Task Server after doing the change.

Last edited by schopdekar; 05-25-2016 at 12:03 AM.
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