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Old 03-14-2017, 12:33 PM
fernandez12 fernandez12 is offline
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Join Date: Mar 2017
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Originally Posted by rnicul View Post
Hello guys,

None of you use this way of reporting from avaya cms?

Maybe you have another way of reporting automatically from cms.. please share.

Well I've to make a change on a .acsauto file that we have, luckily it can be edited via TXT notepad
I've found an entry in it:
Rep.TimeZone = "default" which can be of course edited
I've revised the timezones from the dropdown on the (almost)lower left corner of the 'select a report screen' and considering i have to update it to GMT-4 i should change that to 'US/Pacific' as it's specified on the report.

I want to know if I'm being overly simple regarding it or if any of you has encountered issues about it.

Thanks a lot for the hand!
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