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Old 04-21-2016, 06:28 AM
singh46 singh46 is offline
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Join Date: Feb 2015
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You will find explanation for CSTAMakeCall and CSTAMakePredictiveCall in the TSAPI protocol reference guide. CSTAMakePredictiveCall is used by Dialer to making outbound calls which uses the call classification on CM.

Whereas CSTAMakeCall can be used by any third party application to make call between any to extensions.

I hope that clarifies.

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