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Old 11-18-2012, 07:23 PM
rwarde rwarde is offline
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Join Date: Nov 2012
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Default OnQ systems not updating Meridain Mail/cs1000

I recently was checking out the Meridian Mail at a hotel that uses OnQ (Hilton software). What's happening is the CPND on the CS1000 is showing names of guests that were in the hotel weeks prior. The names are reverting back and the OnQ people are blaming the PMS link. I tested the link and checked the SEERS in the MermAIL and I don't see an issue with it. Anyone have a suggestion.
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