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Old 10-07-2016, 09:06 AM
varadg varadg is offline
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Join Date: Aug 2016
Posts: 2
varadg has 10 reputation points
Post AAAD Chat Clarification

Do we have an option to change the settings in Avaya Agent desktop from not pulling other contacts by an agent?

What happend was the agents can search in Avaya Chat and see all other associates as well and their own? How can we prevent this?
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