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Old 03-28-2014, 09:28 AM
jdent jdent is offline
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Join Date: Apr 2011
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Default strange problem w/9611G VPN phone

We've got a 9611G station setup and working as a VPN phone, connected to our CM successfully, can make a station-to-station call, we have the various buttons for ACD features (login/out, ACW, etc.) configured on the station in CM and see then on the set when its registered, but when we try to login as and ACD agent all we get is error tone when we enter the agent login extension. the list trace command shows 'Agent login invalid/error' but it's a good agent id that we can login to any other phone in the building. Anyone ever run into this before??
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