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Old 02-19-2011, 06:03 AM
aa1 aa1 is offline
Join Date: Feb 2010
Location: Budapest - Hungary
Posts: 185
aa1 has 24 reputation pointsaa1 has 24 reputation points
Default Questions

- Do you have this difficullty with only one 1692 phone? or multiple?
- Have you tried connecting another IP phone to the same data switch port?
- does the other IP phone work there?
- Does the DHCP server advertise both option 242 and 176 in the same reply?
- Are you using DNS names in the DHCP offer?
- when you say, the IPT doesn't proceed? it doesn't send any packet out once it boots up? (not even DHCP broadcast)?
- Have you tried the phone on a different data swtich?
- Is the phone powered by PoE only? Or there is an external power supply attached to it?
- Have you tried to clear/reset all the values of the phone and restart the phone?
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