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Old 01-31-2017, 11:39 PM
kruegerb kruegerb is offline
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Join Date: Oct 2013
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here the answer for the other questions:
what is ODSI Evaluation Tag - what is does?
This tag is set by the dialer process to value 1 when the call job is in evaluation phase, i.e. checking if free agent in AG. With this tag it is possible to handle the call during evaluation different as during initiation and distribution.

Why it always sends call to the N line?
only during short time of evaluation, the value =1 and goes to yes, when call job in Initiation or distribution, this value =0 and goes to N
ODSI stands for?
OD: Outbound Dialer
SI: System Information, i.e. this value is set by the server, do not use this task tag for other purpose
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